Features and Pricing

VALE™ (Virtual Assistant for Legal Enquiries) is a subscription-based software application that includes the Foundation Package and four optional Enhanced Value Packages. The optional packages can be combined with the Foundation Package in various ways to provide you with a solution that precisely meets your needs at the right price.


The Foundation Package provides essential mechanisms for existing and new client engagement and productivity enhancement.
The Proprietary Knowledgebase Package provides you with a unique knowledgebase that is not shared with anyone else and enables enhancement of standard content with your proprietary content to reflect your firm’s unique expertise and best practices.
The Document Automation Package implements automation of engagement letters and converts your firm’s precedents into online tools for collecting data from clients and producing documents that only require a minimal review by a lawyer. All auto-generated documents feature your firm’s branding and visual design elements.
The Appointment Scheduling Package provides you with client-facing calendars that can be embedded on your website for a seamless booking experience. This allows clients to quickly view your team’s real-time availability and self-book their own appointments. The calendars you already use, like Outlook, Google, iCloud or Office 365, are automatically updated in real-time.
The Facebook Integration Package provides the complete solution functionality* in Facebook and makes the chatbot available on the firm’s Facebook page and in Facebook Messenger (*except features that are not applicable to Facebook)
VALE is available as a Sole Practitioner Edition or Law Firm Edition with configuration and pricing reflecting the business needs and size:


Key Functionality Sole Practitioner Edition Law Firm Edition
Foundation Package
AI-enabled knowledgebase Yes Yes
New Client Enquiry agent Yes Yes
Automated documents for lead generation Yes Yes
Email automation Yes Yes
Auto-reminders Yes Yes
Optimised for phones and mobile devices Yes Yes
AML Educator Yes Yes
Bot sharing Yes Yes
Office locations 1 any number
Web domains 1 any number
Email addresses for enquiry routing 1 any number
Visual design to match your website Limited Full
Custom email templates Limited Full
Web contact form integration No Yes
Choice of assistant name and image No Yes
Site search by the assistant No Yes
Page-specific assistant actions No Yes
Google Analytics integration No Yes
Newsletter subscriptions No Yes
Enhanced Value Packages
Proprietary Knowledgebase Package Optional Optional
Document  Automation Package Optional Optional
Appointment Scheduling Package Optional Optional
Facebook Integration Package Optional Optional
Your investment Sole Practitioner Edition Law Firm Edition
One-time setup and customisation $295 Price depends on solution
configuration and firm size
Monthly subscription $95