VALE™ (Virtual Assistant for Legal Enquiries) is a subscription-based software application that includes the Foundation Package and four optional Enhanced Value Packages. The optional packages can be combined with the Foundation Package in various ways to provide you with a solution that precisely meets your needs at the right price.
The Foundation Package provides essential mechanisms for existing and new client engagement and productivity enhancement.
The Proprietary Knowledgebase Package provides you with a unique knowledgebase that is not shared with anyone else and enables enhancement of standard content with your proprietary content to reflect your firm’s unique expertise and best practices.
The Document Automation Package implements automation of engagement letters and converts your firm’s precedents into online tools for collecting data from clients and producing documents that only require a minimal review by a lawyer. All auto-generated documents feature your firm’s branding and visual design elements.
The Appointment Scheduling Package provides you with client-facing calendars that can be embedded on your website for a seamless booking experience. This allows clients to quickly view your team’s real-time availability and self-book their own appointments. The calendars you already use, like Outlook, Google, iCloud or Office 365, are automatically updated in real-time.
The Facebook Integration Package provides the complete solution functionality* in Facebook and makes the chatbot available on the firm’s Facebook page and in Facebook Messenger (*except features that are not applicable to Facebook)
VALE is available as a Sole Practitioner Edition or Law Firm Edition with configuration and pricing reflecting the business needs and size: